28th Sep 2020

Here you will find CND™ PLEXIGEL handy FAQS. Got a question that you can’t find the answer to here? Simply call, slide into our DMs or message us HERE and we’ll get right back to you.


Why do I need CND™ PLEXIGEL

PLEXIGEL is newest generation of enhancements, it’s more than just a builder gel, it’s an all-in-one, multi-problem solving, nail enhancement system, that safely lengthens, shapes, builds and protects for 3+ weeks wear

CND™ PLEXIGEL is a versatile & convenient bottled-builder gel system, that provides strength, length and shape, with No Pots. No Tubes, No Mixing, No Mess. Use alone for crystal clarity, or team with CND™ Shellac to provide flawless colour!

What skill level is CND™ PLEXIGEL designed for?

CND™ PLEXIGEL is designed for every professional skill level, depending on how you best describe your skills:

  • THE PAINTER: PLEXIGEL is a bridge to nail enhancing, with brush-on application.
  • THE GO-GETTER: Provides speed and convenience by cutting re balancing and filing time in half.
  • THE ARTISAN: Elevates offering and enhances creativity with crystal clarity.

How is CND™ PLEXIGEL different than other types of enhancements?

CND™ provides enhancement options so the Nail Professional can customize their service to meet client needs based on nail type & lifestyle. It offers a convenient and versatile way to add shape and length to nails. 

  • FILL IT – Save cracked nails 
  • FIX IT – Repair broken nails
  • SHAPE IT – Plump and shape flat nails
  • BUILD IT – Create customizable length

CND™ will continue to still produce their alternative  enhancement systems, giving a the professional a portfolio of products to cater for every client requirement:

  • CND™ BRISA™ Gel enhancements are tough and flexible, designed for hard, brittle nails that need light enhancing. This solvent-resistant oligomer must be filed off or grown out if removal is desired.
  • CND™ RETENTION+™ Liquid & Powder enhancements are the hardest and strongest enhancement option, perfect for soft, weak nails that require transformation. Liquid & Powder is removable.

What is the difference between CND™ PLEXIGEL Shaper & Builder?

CND™ PLEXIGEL Shaper is a crystal-clear bottled gel enhancement that strengthens, smooths and shapes nails. Perfect for natural nail overlays and short length enhancing. Its crystal-clear formula is also excellent for nail art!

CND™ PLEXIGEL Builder is slightly thicker in viscosity and therefore easier to create longer enhancements that require more apex and architecture.

Visit our blog post HERE, to learn more HERE


Is CND™ PLEXIGEL soak-off or removable?

CND™ PLEXIGEL is removable. Removal time is approximately 20-30 minutes and can vary based on thickness of product. For efficiency, we recommend reducing the enhancement by 95% using an E-file before wrapping the nail with CND™ OFFLY FAST™ Moisturizing Remover or acetone and a double cotton pad.

Click HERE to view CND™ PLEXIGEL Builder removal and HERE to view CND™ PLEXIGEL Shaper removal

However, we recommend professionals use CND™ PLEXIGEL as an ongoing system for their clients and rebalance every 4-6 weeks, depending on the clients requirements Click HERE to view CND™ PLEXIGEL Builder removal and HERE to view CND™ PLEXIGEL Shaper removal 

Should CND™ PLEXIGEL be shaken before use?

It is not necessary to shake Shaper and Builder. However, for Bonder and Protector Top Coat CND™ recommend to gently roll the bottle to blend the ingredients as these do contain solvents.

Does the natural nail need to be filed prior to applying CND™ PLEXIGEL?

CND™ PLEXIGEL is a gel enhancement system that requires P.R.E.P for proper adhesion. Light shine removal is needed using a 240-grit buffer or medium enhancement E-file bit. P-Preform a manicure R-Remove shine E-Eliminate surface contaminants P-Purify nail plate layers

Click HERE to view the CND™ P.R.E.P guide 

When using CND™ SHELLAC™ Gel Polish over CND™ PLEXIGEL, should the top film be removed prior to colour application?

If the enhancement doesn’t require shaping or finishing, you can apply CND™ SHELLAC™ Gel Polish directly over the top film of the gel.

Can I just use my CND™ SHELLAC™ Topcoat over CND™ PLEXIGEL instead of Protector Top Coat?

For clear enhancements, and best results it is recommend to finish using CND™ PLEXIGEL Protector Top Coat. If using CND™ SHELLAC™ Gel Polish over CND™ PLEXIGEL, finish with CND™ SHELLAC™ Original (or DURAFORCE™Top Coat) instead of Protector Top Coat.

My client has experienced cracking or chipping, what am I doing wrong?

If your client experiences cracking or chipping, you may be applying the gel too thin. Try applying an additional layer and ensure to seal the edge of all layers for best wear

Watch our application videos HERE, or email us at and we’d be happy to arrange some free one-to-one training

Could CND™ SHELLAC™ Base Coat be used instead of CND™ PLEXIGEL Bonder?

No. To guarantee the longevity of a CND™ PLEXIGEL service, CND™ PLEXIGEL Bonder must be used to anchor the enhancement to the nail and act as an attraction layer during sculpting.

Can CND™ PLEXIGEL be cured in the CND™ UV Lamp?

The CND™ UV Lamp has a beautiful broad distribution of wave length and should do a good job, however since CND™ no longer manufactures the UVLamp, we did not test it with CND™ PLEXIGEL.

We recommend the CND™ LED Lamp as top choice for proper curing. CND™ PLEXIGEL was calibrated to properly cure in both of our CND™ LED lamps (closed and open units). If another lamp is used, it might lead to under or over curing and could impact the wear results of the product.

Can CND™ PLEXIGEL be properly cured with a mini hand-held LED light?

Mobile or mini LED lights have a wide range of light output, which makes it difficult to calibrate their effectiveness in proper curing with CND™PLEXIGEL. We recommend using the CND™ LED Lamp that is calibrated to work as a system together with the CND™ Custom Cure protocol to ensure proper and comfortable cure.

Why do some of my clients experience heat when curing?

CND™ PLEXIGEL is a monomer-rich formula and some clients may experience heat sensitivity. Reference the CND™ Custom Cure protocol blog post

What does flash cure do?

Flash Cure means to partially cure the gel for 2-3 ‘flashes’ in the CND™LED Lamp for client comfort and product control. Using the CND™ LED Lamp with button 1 for 2-3 pulses will reduce the output by 50%, which will control the heat sensation. Once the gel is applied to entire hand, cure for one minute using present button 2B for complete cure.



CND™ PLEXIGEL was formulated without the following 12 ingredients:  Formaldehyde, Toluene, DBP, Formaldehyde resin, Camphor, Xylene, Parabens, Ethyl Tosylamide, Triphenyl Phosphate (TPP), MIT, Animal Derived Ingredients & Gluten


CND™ PLEXIGEL is a vegan product formulated without animal derived ingredients.

Is CND™ PLEXIGEL cruelty-free?

CND™ PLEXIGEL was not tested on animals

Does CND PLEXIGEL™ contain monomers of HEMA?

CND PLEXIGEL™ was formulated without free HEMA monomer. Trace amounts of HEMA can be found in ingredients used in CND PLEXIGEL™.

Is CND™ PLEXIGEL low odor?

Yes, although you may note a slight odor from the solvents contained in Bonder and Protector.


What is the purpose of the large bottle neck?

The CND™ PLEXIGEL bottle was designed specifically for ease of use based on the individual viscosity of each product. The larger bottle neck accommodates the viscosity of the gel, making it easier to remove from the bottle and for portion control with each application.

What is the purpose of the two different brushes for CND™ PLEXIGEL?

The length of the brushes has been uniquely adapted to provide an easy application based on their viscosities. The CND™ PLEXIGEL Bonder & Builder feature a short, flat brush for precision

placement. The Shaper & Protector Top Coat feature a long, full brush

for flow and smooth application.

How many approximate services per bottle?

  • CND™ PLEXIGEL Bonder (0.5 fl. oz.) = 100 15 mL
  • CND™ PLEXIGEL Shaper (0.5 fl. oz.) = 30 15 mL
  • CND™ PLEXIGEL Builder (0.5 fl. oz.) = 20 15 mL
  • CND™ PLEXIGEL Protector (0.5 fl. oz.) = 80 15 mL

Got a question you can't find the answer to here? Email our Squares and let us know how we can help 

Login / Create Account